Accessibility

Our commitment

My Random Box wants every fan to be able to take the quiz, build a profile, and enjoy their box, regardless of ability or the technology they use. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across myrandombox.com.

What we have done

• Every image has a text description, and decorative images are hidden from screen readers.
• The site can be used with a keyboard alone. Every button, link, and form control is reachable, and a visible focus ring shows where you are.
• The quiz, the Box Preferences page, and the returns form announce each step to screen readers and move focus as you progress.
• Text and buttons meet contrast requirements against their backgrounds.
• Form errors are described in words, not by color alone.
• Animations respect your device's reduced-motion setting.
• Pages declare their language and provide a skip-to-content link.

Known limitations

• Checkout is provided by Shopify and follows Shopify's accessibility standards, which we do not control.
• Some embedded social media posts on our Unboxing page are provided by Instagram and may not be fully accessible.
• Our live chat is a third-party widget; if it is difficult to use, email us instead.

Tell us if something isn't working

If any part of our site is hard to use, we want to know and we will fix it. Email contact@myrandombox.com with the page and what went wrong, and we will respond within two business days. If you need help placing an order, we are happy to take it by email.

Last reviewed: October 2026.