Returns

🔍 Find Your Order

Enter your order number and the email address used at checkout.

Order Number Found in your order confirmation email (e.g. #1001)

Email Address

Full Name

📦 What Are You Returning?

Select everything that applies to your return.

✅ Item Condition

To be accepted for return, all items must meet our condition requirements.

Our return condition requirements:

✓ Items must be unworn and unwashed
✓ Items must be in original new condition
✓ Tags and packaging must be intact where applicable
✓ Return must be requested within 14 days of delivery

Yes, my item(s) meet all of these conditions I confirm the items are unworn, in original condition, and within the return window.

No, my item(s) do not meet these conditions I understand my return may not be accepted.

💬 Why Are You Returning?

Your feedback helps us improve future boxes. Select the best reason.

📏 Doesn't fit 🎨 Not my style ❓ Received wrong item 💔 Item arrived damaged 🔄 Changed my mind ♻️ Already received this item 💬 Other reason

Additional comments (optional)

💳 How Would You Like to Be Refunded?

Choose your preferred resolution.

📬 Free Return Shipping
After submitting, we'll email you a prepaid return label within 1 business day. Pack your items securely and drop off at any USPS, UPS, or FedEx location.

🎉

Return Request Submitted!

We've received your return request and will send a prepaid shipping label to within 1 business day.

Questions? Email us at contact@myrandombox.com

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Start a Return

🔍 Find Your Order

📦 What Are You Returning?

✅ Item Condition

Our return condition requirements:

Your items may not qualify for a return

💬 Why Are You Returning?

💳 How Would You Like to Be Refunded?

Return Request Submitted!

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