Returns

Find Your Order

Enter your order number and the email address used at checkout.

Order Number Found in your order confirmation email (e.g. #1001)

Email Address

Full Name

What Are You Returning?

What are you sending back?

Item Condition

We can only accept returns on items that meet these conditions.

Our return condition requirements:

✓ Items must be unworn and unwashed
✓ Items must be in original new condition
✓ Tags and packaging must be intact where applicable
✓ Return must be requested within 14 days of delivery

Yes, my item(s) meet all of these conditions I confirm the items are unworn, in original condition, and within the return window.

No, my item(s) do not meet these conditions I understand my return may not be accepted.

Why Are You Returning?

Your feedback helps us improve future boxes. Select the best reason.

Doesn't fit Not my style Received wrong item Item arrived damaged Changed my mind Already received this item Other reason

Additional comments (optional)

How Would You Like to Be Refunded?

Choose your preferred resolution.

Free Return Shipping
After submitting, we'll email you a prepaid return label within 1 business day. Pack your items securely and drop off at any USPS, UPS, or FedEx location.

Return Request Submitted!

We've received your return request and will send a prepaid shipping label to within 1 business day.

Questions? Email us at contact@myrandombox.com

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Start a Return

Find Your Order

What Are You Returning?

Item Condition

Our return condition requirements:

Your items may not qualify for a return

Why Are You Returning?

How Would You Like to Be Refunded?

Return Request Submitted!

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